We are looking for a Technical Support Engineer, working remotely, to support our software product for customers in LATAM (and USA), where we have a large installed base.

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Responsibilities

• Provide technical support and maintenance of our software product.
• Test and diagnose possible failures in our product.
• Plan and carry out the deployment of our products in customer networks.

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Minimum Qualifications

• BSc degree (or equivalent) in Computer Science, Electrical Engineering, Telecommunications Engineering, or a related field.
• Linux system administration experience, especially related to networking and diagnosing HW problems
• Network administration experience, including switch and router operation.
• Experience with scripting in sh/bash and Unix tools (awk, iproute2, ethtool, tc, etc.)
• Experience with virtual environments: KVM, VMware or VirtualBox.
• Knowledge of network protocols (IP, ICMP, TCP, LACP, MPLS, etc.) and experience interpreting tcpdump.
• Native or very high level of Spanish (fluent in reading, writing, and speaking).
• Native or very high level of Portuguese (fluent in reading, writing, and speaking).
• Proficient in English (fluent in reading, writing, and speaking).

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Desired Qualifications

• Experience in C/C++ programming.
• Experience in Python, Perl, Awk and JavaScript programming.
• Experience with UNIX development tools (git, make, gdb, perf, etc.)
• Knowledge of other languages, apart from Spanish, Portuguese and English.

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Competitive Salary

• Competitive salary
• Work with top-level engineering group in a successful technology start-up

Responsibilities

• Develop new data visualization and real-time control functionality for our network optimization product
• Design an appealing and consistent UX/UI for our product.
• Participate in the on-going migration of our Graphical User Interface, which was previously based on native JavaScript and jQuery, to a React framework.

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Minimum Qualifications

• Bachelor's degree in Computer Science or a related field.
• 10+ years of software development experience.
• Expert skills in vanilla JavaScript programming.
• Expert skills working in React with recent experience in ES6.
• Expert skills in HTML5 and CSS3.
• Working experience with Node.js, Bootstrap and jQuery.
• Significant experience with data visualization libraries for browsers, like D3.
• Experience with React UI component libraries like MUI.
• UX/UI experience
• Experience with Linux development environment (basic shell commands, make, etc.) and tools (especially GIT using the command line).
• Linux system administration skills (to manage your Linux laptop for development).
• Proficient in English (fluent in reading, writing, and speaking).
• EU nationality or Spanish work permit already granted.

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Desired Qualifications

• Experience with Test-Driven Development (TDD) & TypeScript
• Experience in C++ and Python programming.
• Experience with scripting in sh/bash shell and Linux tools (awk, sed, etc.)
• Experience with imaging tools: GIMP, Inkspace, etc.
• Experience with virtual environments (KVM, VMware or VirtualBox) and containers (docker, Kubernetes).

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We offer:

• Full-time indefinite-term employment contract
• Competitive salary (60K€ - 100K€, depending on experience and qualifications)
• Work with top-level engineering group in a successful technology start-up

Responsibilities

• Design and develop the core part of our software product. We have a data-plane packet gateway that can now reach 150 Gbps doing very sophisticated processing, and we want to add much more data processing and reach >1 Tbps.
• Debug and solve possible issues with our software product.
• Adapt and optimize our software to different hardware and virtual plaforms

Minimum Qualifications

• Master's degree in Computer Science or a related field.
• 10+ years of software development experience.
• Expert skills in C and C++ programming and data structures.
• Experience with IPC and multi-process environments.
• Deep understanding of the Linux operating system internals/kernel.
• Experience with scripting in sh/bash and awk.
• Experience with Linux networking tools (iproute2, tc, iptables, ethtool)
• Experience with Linux development tools (git, make, gdb, perf, gprof, etc.)
• Proficient in English (fluent in reading, writing, and speaking).
• EU nationality or Spanish work permit already granted.

Desired Qualifications

• Experience in network programming with DPDK
• Experience with virtual environments: KVM, VMware or VirtualBox.
• Knowledge of network protocols (IP, ICMP, TCP, PPPoE, 802.3ad, etc.) and experience interpreting tcpdump.
• Experience in Python, Perl and JavaScript programming.
• Experience in network programming with AF_PACKET/AF_XDP, and with multi-threaded environments.
• Linux/BSD kernel developing or debugging experience.
• Familiarity with containers (e.g. Kubernetes) and Linux namespaces.

We offer:

• Full-time indefinite-term employment contract
• Competitive salary (60K€ - 100K€, depending on experience and qualifications)
• Work with top-level engineering group in a successful technology start-up